Terms and Conditions

Terms & Conditions – Medgula Marketplace

Last Updated: 6/28/2026 Effective Date: 6/28/2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of our medical device marketplace (“Marketplace,” “Platform,” “we,” “us,” or “our”), including all related websites, mobile applications, tools, and services. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Eligibility

To use the Marketplace, you must:

• Be at least 18 years old
• Have legal authority to enter into binding contracts
• Operate in compliance with all applicable medical device, import/export, and commercial regulations
• Provide accurate business and regulatory information when required

We reserve the right to verify your identity and business credentials at any time.

3. Marketplace Role

Our Platform acts as a digital marketplace connecting buyers and sellers of medical devices. We do not:

• Manufacture medical devices
• Guarantee the quality, safety, or regulatory compliance of listed products
• Act as an agent, distributor, or representative of any seller

Transactions occur directly between buyers and sellers.

4. User Accounts

4.1 Registration

You must create an account to access certain features. You agree to:

• Provide accurate and complete information
• Maintain confidentiality of your login credentials
• Notify us immediately of unauthorized access

4.2 Account Suspension

We may suspend or terminate accounts for:

• Fraudulent activity
• Regulatory non‑compliance
• Misrepresentation of products
• Violation of these Terms

5. Seller Responsibilities

Sellers must ensure that:

• All listed products comply with applicable regulations (FDA, CE, ISO, etc.)
• Product descriptions are accurate and not misleading
• Devices are authentic, safe, and legally permitted for sale
• Required documentation (certifications, test reports, serial numbers) is provided upon request
• Shipping, packaging, and handling meet industry standards

Sellers are solely responsible for regulatory compliance.

6. Buyer Responsibilities

Buyers agree to:

• Review product specifications and certifications before purchase
• Confirm regulatory requirements for their region
• Use purchased devices responsibly and in accordance with applicable laws
• Communicate promptly with sellers regarding delivery or disputes

7. Prohibited Activities

Users may not:

• List counterfeit or unapproved medical devices
• Misrepresent product condition or certification
• Engage in fraudulent transactions
• Circumvent payment systems
• Upload harmful code, attempt unauthorized access, or disrupt the Platform
• Use the Marketplace for illegal or unethical purposes

8. Payments & Fees

Payment processing may be handled by third‑party providers. You agree that:

• All fees, taxes, and charges are your responsibility
• We may charge monthly subscription fee as disclosed
• Refunds are subject to seller policies and applicable laws

We are not responsible for payment disputes between buyers and sellers.

9. Shipping & Delivery

Shipping terms are determined by the buyer and seller. We do not guarantee:

• Delivery timelines
• Shipping carrier performance
• Customs clearance or import/export approvals

10. Disputes Between Users

Buyers and sellers are responsible for resolving disputes directly. We may assist at our discretion but are not obligated to mediate or enforce outcomes.

11. Intellectual Property

All Platform content, branding, software, and materials are owned by us or licensed to us. Users may not:

• Copy, modify, distribute, or reverse‑engineer any part of the Platform
• Use our trademarks without written permission

12. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Product defects, inaccuracies, or regulatory violations
• Losses arising from buyer‑seller disputes
• Delays, shipping failures, or customs issues
• Indirect, incidental, or consequential damages

Your use of the Platform is at your own risk.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or liabilities arising from:

• Your use of the Platform
• Your violation of these Terms
• Your breach of regulatory or legal obligations

15. Termination

We may terminate or restrict access to the Platform at any time for:

• Violations of these Terms
• Fraud or suspicious activity
• Regulatory concerns

Upon termination, your obligations under these Terms remain in effect.

16. Governing Law

These Terms are governed by the laws of the jurisdiction in which our company is registered, without regard to conflict‑of‑law principles.

17. Changes to Terms

We may update these Terms periodically. Continued use of the Platform constitutes acceptance of updated Terms.

18. Contact Information

For questions or concerns, contact:

Legal & Compliance Department Email: nags@medgula.com Address: Century Farm lane, Naperville IL